Terms and refunds

What you buy

The Biopic is a documentary film of about three minutes about one person, made from your photos and your answers to six questions. It includes a written script, AI narration in English or Spanish, an original AI-composed score, maps and motion graphics, AI-generated scenes of places and eras, and your photos with added depth, dates and captions. The price is $129, paid once.

Delivery

We deliver within 48 hours of the moment we have all your photos and answers: a private link to watch, a video file to download, and a printable card with a code that opens the film. For Christmas Eve delivery, order and upload by December 22.

Corrections

One round of corrections is included. If a name, date, pronunciation or photo order is wrong, reply to the delivery email and we send a new version. Changes to the story itself, new photos or a second language are new orders.

Refunds

• Before we start: a full refund, for any reason.
• If we deliver late: a full refund, and you keep the film.
• After we start: if the film has a mistake we can’t fix in the correction round, write to us and we’ll make it right or refund you.

Write to sales@gift.video to ask for a refund. Refunds go back to your original payment method.

AI and your photos

The narration, music and scenes of places and eras are made with AI. Your photos are never generated or altered, and no generated scene shows a person. A person watches every film before it goes out.

Your photos and your film

You confirm that you have the right to share the photos you upload. We use them only to make your film and delete them 30 days after delivery. The finished film is yours to keep, share with family and show at events. We never use a customer’s film as an example or in an ad without written permission.

What we don’t make

Memorial or funeral tributes, and films about public figures or people who haven’t agreed to share their photos.

Contact

sales@gift.video. We answer within one business day.